Everything you ever wanted to know... and asked. Each month, PJ's Car Wash Park mails surveys and makes random courtesy calls seeking customers opinions, comments, and recommendations for better service. There have been some recurring questions, so here goes our attempt to answer the frequently asked ones.
A. Generally, 35-40 gallons are required to rinse most vehicles.
A. Yes, memberships can be frozen up to three months, which is ideal for many residents who spend winters elsewhere or for those who travel. Inform the staff at the front desk and they'll assist you in your needs.
A. Come in with your membership card and we'll remove your old vehicle from the system and re-code your new vehicle membership card.
A. Just ask! We will update pictures of our customers periodically.
A. It's 210 feet long, said to be one of the longest in the country.
A. Just let us know and we'll accommodate. We want you to leave satisfied.
A. Our biggest day was 1,510 vehicles. Our staff slept well that night!
A. Customers are waiting in line behind you for you to either get out of your vehicle or to pay at the register while you are talking.
A. Most days we have 3 vacuum operators in the back and one in the front to touch up. Between the seats and console is very difficult because the vacuum nozzles won't fit down between the seats and console. Also, rear cargo areas are a problem to vacuum when it is loaded with personal items. Dog hair is next to impossible to remove with the amount of time allotted to vacuum seats and floors. Also, our vacuums are not equipped with the type of attachments to remove the hair.
1. The police for safety reasons don't want vehicle lines overflowing into the streets.
2. There are 7 signs saying, "please form two lines and always use the shortest one". Some customers are not reading the signs or are on the cell phone not paying attention.
3. Because they are not properly reading the signs or not paying any attention.